Your digital time capsule is secured using industry-standard encryption. All content uploaded to the capsule is encrypted both in transit and at rest, ensuring that only authorized individuals can access it. On the designated opening date, the contents will be decrypted and made available only to the users you specify.
QCan I add more content after the capsule is created?
A
Yes, you can continue to add content to the digital time capsule after it is created and up until the capsule is sealed. Once the capsule reaches its opening date or is manually sealed, no additional content can be added, and existing content cannot be modified.
QWhat types of files can I include in my digital time capsule?
A
You can include a wide range of digital files, such as: - Photos (JPEG, PNG) - Videos (MP4, MOV) - Audio recordings (MP3, WAV) - Documents (PDF, DOCX) - Artifacts (scanned copies of certificates, awards, etc.) The platform supports most common file formats, and the system will notify you if a file type is unsupported.
QIs there a size limit for files I upload to the time capsule?
A
Yes, there is a file size limit depending on the type of content being uploaded. Generally, the maximum file size for media is 200 MB per file. If your file exceeds this limit, consider compressing the file or splitting it into smaller segments.
QCan I change the opening date after the capsule is created?
A
The opening date can be modified while the capsule is still in an active state and has not been sealed. However, once the capsule is sealed (or the opening date is reached), the opening date cannot be altered. Be sure to select a date carefully before sealing the capsule.
QHow can I invite family members to contribute to my capsule?
A
You can invite family members or friends to contribute by sending them an invitation via email. Here's how: 1. Go to the Invite Contributors section in your capsule settings. 2. Enter the email addresses of the individuals you want to invite. 3. Optionally, include a personal message to explain what kind of contributions you expect from them. 4. Once they accept the invitation, they can upload their own content to the capsule.
QHow will I know when the time capsule is ready to be opened?
A
You will receive an email notification from ShareFam when your digital time capsule is ready to be opened. Additionally, the platform will send in-app notifications to remind you as the opening date approaches.
QCan I access my time capsule early?
A
No, the digital time capsule can only be accessed on the predetermined opening date. This ensures that the contents remain private and secure until the time you’ve specified.
QWhat happens if I lose the access code for my capsule?
A
If you’ve set an access code for your capsule and lose it, there’s no way to recover the content until you retrieve or remember the code. For security reasons, ShareFam does not store access codes in plain text. To avoid losing access, store your code in a secure place. If the capsule is associated with your account, you may still access the capsule without the code depending on your role and the security settings.
QHow do I ensure that future generations will be able to access my digital time capsule?
A
ShareFam is committed to ensuring long-term accessibility. The platform is regularly updated to stay compatible with evolving technology. Additionally, ShareFam provides the option to export the contents of your digital time capsule in universal formats (e.g., ZIP files, PDFs) that can be accessed using widely available tools.
QCan I delete or edit content after adding it to the capsule?
A
Yes, you can delete or modify content before the capsule is sealed. After sealing or after the opening date has passed, no further changes can be made to the capsule or its contents.
QCan I cancel an invitation after it has been sent?
A
Yes, you can manage and cancel invitations before the recipient has accepted them. Navigate to the Manage Invitations section of your capsule, where you can see a list of sent invitations and cancel any pending ones.
QCan I download all the contents of the time capsule once it is opened?
A
Yes, after the capsule is opened, you will have the option to download the contents in a compressed format (e.g., ZIP file) for safekeeping or offline viewing. You can also individually download media or messages from the capsule.
QWhat if I forget my login credentials?
A
If you forget your username or password, you can use the Forgot Password link on the login page. Follow the steps to reset your password, and you’ll receive a password reset link in your email. For further assistance, you can also reach out to ShareFam’s support team.
QHow do I know who accessed my time capsule after it was opened?
A
You can view the access logs of your time capsule after it is opened. The Access Log will display the names, email addresses, and access timestamps of all individuals who have viewed or downloaded content from your capsule.
QCan I transfer ownership of a time capsule to someone else?
A
Currently, ownership of a time capsule cannot be transferred to another user. However, you can invite others as contributors or designate them to manage the capsule in the future through permissions settings.
QCan I revoke access from someone I invited to contribute?
A
Yes, if you no longer wish for someone to contribute, you can revoke their access from the Manage Invitations section. Once revoked, they will no longer be able to view or add content to your capsule.
QWhat should I do if I encounter a technical issue?
A
If you encounter any issues while using the Digital Time Capsule tool, try the following steps: 1. Refresh the Page: Sometimes, refreshing the page can resolve minor issues. 2. Clear Browser Cache: Clear your browser's cache and cookies. 3. Contact Support: If the issue persists, contact ShareFam's support team at support@sharefam.com or use the in-app Help Center to troubleshoot and reach live support.
